Maybe support could step up to the plate too. Why would I stuff around with screenshots!Īppreciate your logical troubleshooting steps steve. I thought my description was pretty clear. Hence I would request you to manually update the graphic drivers, more over related to the NIC driver we would request you to Uninstall the NIC driver, install the latest version and use it.įor the analysis of the concern please provide the following information:ġ) Screenshots demonstrating the issue step by step.Ģ) System report according to the article here Since the recovery was successful, it could be a possibility that the The graphics drivers that were backed up could retain the old version depending on the recovery file that was selected. If I understand you correctly, you're facing an issue in Acronis True Image 2018 recovery. My name is Tushar Mhaske and I will work with your ticket number 03666476. Thank you for contacting Acronis Customer Central. Here is an email i got from the support team regarding this issue: Frankly the support from acronis has been less than stellar.
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